Forward an email. Get a task.
Every List has its own address. Forward a customer's email and it becomes a task, with its attachments and links.
Two pallets arrived crushed. Photos attached. Tracking details are on the carrier's page.
Operations / Customer Returns- 1Copy the addressEvery List has its own email address.
- 2Forward the emailFrom Outlook, Gmail or any other mail app.
- 3A task arrivesThe subject becomes the title, with the files and links attached.
Turn your inbox into tracked work.
An address for every List
Generate an address for any List, then send, forward or CC emails to it from any mail app. If the address is passed around too widely, reset it and the old one stops working.
Attachments included
Files in the email land on the task, ready to preview or download. The original email is kept on the task as well, so nothing from the message is lost.
pallet-front.jpg
2.1 MB
pallet-side.jpg
1.8 MB
delivery-note.pdf
240 KB
Links stay clickable
The email's text and links carry over into the task description, so tracking numbers and order links still open in one click.
Two pallets arrived crushed. Photos attached. Tracking details are on the carrier's page.
Ready for your rules
Automations can pick up every task that arrives by email: apply a triage template, assign an owner, or send a reply from your own mailbox.
Also included
Assign from the subject
Add <assign me> or <assign [email protected]> to the subject line.
Due date from the subject
Add <due next Friday> or a date like <due 08/20/2026>.
Subject becomes the title
The subject is the task's title, with any tags removed.
Senders who are teammates
A teammate's email is created as them, and they follow the task.
Several Lists at once
CC two List addresses and each List gets its own task.
No add-on to install
Works with any mail app, on any device.
Common questions
Can customers email the address directly?
Yes. Anyone can send to it. An email from a teammate is created as them, and anything else is created by the Email Bot.
Can I set the assignee and due date from the email?
Yes. Put <assign me> or <assign [email protected]> and <due next Friday> in the subject. The tags are removed from the task's title.
What if the address gets shared too widely?
Reset it. Qordo creates a new address, and the old one stops working for good.
What happens to very large emails?
If the attachments are over the size limit, the email is returned to the sender and no task is created, so nothing arrives half-finished.
Bring work in
Bring your team's work into one place.
Free for up to 5 people. Your first workspace gets 14 days of Business, no card needed.
Start freePaid plans from $8 per seat a month, billed yearly. See pricing